Universiteit Twente vacancy search engine

Director of Centre for Educational Support

Vacancy details

General information


Centre for Educational Support

The Centre for Educational Support (CES) of University of Twente supports and guides students and educational staff with a wide range of services. These include student administration, support and advice while studying, and career guidance for after graduation. We also offer language support, functional management, information about scholarships, timetable scheduling and various training programmes. As a learning community and a part of a people-first university of technology, we make sure our service offer reflects a strong commitment to diversity, inclusiveness, personal growth and talent development – as well as to the individual needs of UT students and staff members in an international context.

As an employer, the Centre for Educational Support offers jobs that matter. We equip you as a staff member to shape new opportunities both for yourself and for our society. With us, you will be part of a leading tech university that is impacting our world for the better. We offer an open and entrepreneurial climate, in which we encourage you to make healthy choices, for example, with our flexible, customizable conditions.   



Publication start date


Publication date


Publication end date


Vacancy category


Minimum contract hours


Maximum contract hours


Position description


Support staff - Policy and staff

Job title

Director of Centre for Educational Support

Minimum salary


Maximum salary


Job description

As an inspiring leader of the Centre for Educational Support, you will play a leading role in translating the university's new strategy document, ‘Shaping 2030’, into a future-oriented and widely supported form of educational organisation and support. Based on the new strategy, the focus of the Centre for Educational Support is on areas such as student well-being, digitisation, flexibility in support processes, internationalisation and lifelong learning.

The director we are looking for will, together with the team, be able to translate these focus areas and policies into efficient operational processes and excellent professional services. You will aim for constructive cooperation with the Faculty Boards and the management teams of the service departments and will therefore be quick to pick on signals and improve processes and services accordingly. The core values of ‘customer-oriented service’ and ‘intensive co-creation’ will play an essential role in this. Because you will not only act as a service provider, but also have a vision of innovation and advise stakeholders to take an active and innovative approach, building on the substantive expertise of the clients of the Centre for Educational Support.

Last but certainly not least, the director will be able to place himself or herself in the position of the student, resulting in excellent contact and communication with students, study associations and student associations (both national and international) and umbrella student organisations.


  • Analytical and innovative
  • Unifying and empathetic
  • Sensitive to political and organisational issues
  • Excellent intercultural skills, with a focus on inclusivity


  • You have an academic level of professional and intellectual ability, and you have at least five years’ experience of working in a management position in higher education;
  • You can forge connections and act as an appropriate representative for the Centre for Educational Support;
  • You have an excellent sense for complex administrative and political relationships within a complex organisation;
  • You have an affinity with our university’s core values and way of working;
  • You have an excellent command of both Dutch and English, both spoken and written (at least C1 level, preferably C2 level).

We offer

This full-time position falls into scale 15 of the Collective Labour Agreement for Dutch Universities. Including an 8% holiday allowance and an end-of-year bonus of 8.3%, the maximum annual income for this position is €105,000.
In addition, the University arranges its pension through ABP and offers a high number of leave days. A one-year employment contract will initially be offered, with the intention of converting this into a permanent employment contract thereafter. The references provided by the final candidates may be verified.
The final candidates will also be subject to a security screening.
An assessment may form part of the selection procedure.

Information and application

For more information about this vacancy, please contact Katja Hunfeld, the director of the Centre for Educational Support, at k.hunfeld@utwente.nl or by telephone on +31 (0)53 489 1112.

Click on this link for the full description of the vacancy

Applications, including a CV and motivation letter, can be submitted until November 9th, 2020 using the button below (Click here to apply). The interviews will be held in week 48 to week 50. Screening is part of the recruitment procedure..

Position localisation

Job location

Nederland, Enschede, Drienerlolaan 5, 7522 NB


Drienerlolaan 5 7522 NB Enschede

Candidate criteria

Minimum level of education required

5. University education